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Frequently Asked Questions

1. What is Blue? Tell Me More About Your Service.

Blue is a business communication practice coach with built-in AI that provides instant feedback on both written and verbal communication.

  • You can practice making cold calls with human-like AI personas and writing emails with a live coach.
  • Our feedback focuses on not just identifying areas for improvement but also giving actionable suggestions on how to improve.
  • Blue makes business communication coaching accessible by removing the barriers of hiring expensive coaches and helping you progress in your career.

2. What is the Meeting Recorder and AI Notetaker?

The Meeting Recorder and AI Notetaker is a tool designed to capture, transcribe, and summarize your sales and business meetings.

  • It automatically records meetings conducted via platforms like Zoom or Google Meet.
  • Transcriptions are created using AI, and summaries are generated with actionable insights based on popular frameworks (e.g., BANT, MEDDPICC).
  • Timestamped summaries make it easy to revisit key moments in your meetings.

3. Do I need to install any plugin or app to use this?

Blue works best on a PC. You don't need to install anything—just log in with your Google, Microsoft, or Apple ID.

4. Can I try Blue for free?

Yes! When you sign up, you get 25 credits for free to explore Blue's features.

5. How does the Meeting Recorder work?

  • Once integrated with your Google Calendar or Zoom, Blue automatically joins your meetings to start recording.
  • After the meeting, it provides a full transcription and generates a structured summary to help you review key points.

6. What happens when I run out of credits? What is the pricing?

Don't worry if you run out of credits. You can buy credits in packs of 25, 50, and 100 at affordable prices:

  • 25 credits = $5
  • 50 credits = $8
  • 100 credits = $15

7. How do credits work?

Credits are utilized when you:

  • Make a call: 1 credit per minute + 1 credit for the overall call summary.
  • Write/Analyze an email: 1 credit per analysis.
  • Use the Meeting Recorder:
    • 1 credit per minute of the recording.
    • 1 additional credit for generating a summary.
  • For example, a 10-minute meeting recording with a summary would use 11 credits.

8. Who can use Blue?

Blue is for any career professional looking to improve their communication. Examples include:

  • Sales reps
  • HR recruiters
  • Job seekers
  • Consultants and knowledge workers
  • Customer support and success professionals

We are here to help everyone enhance their communication and grow in their careers.

9. Who owns the meeting recordings, emails, and roleplay data I create on Blue?

  • Paid Subscribers: You own the emails, call recordings, and meeting recordings you create.
  • Free Users: Blue retains ownership of the emails, call recordings, and meeting recordings created during your free use.

10. Are there any hacks to use Blue for free?

Yes! We love rewarding our users.

  • Get surprise free credits by:
    • Sharing feedback about Blue.
    • Joining a user feedback call with our founders.
    • Referring a friend to Blue.

11. Can the Meeting Recorder and AI Notetaker be used for team collaboration?

Yes! You can share meeting recordings, transcriptions, and summaries with your team for collaborative review and follow-ups.

12. Is my data secure?

Absolutely!

  • All recordings, transcriptions, and summaries are encrypted in transit and at rest.
  • We are actively working toward SOC 2 compliance to ensure the highest standards of data security and privacy.

If you have more questions, feel free to reach out at [email protected].